Frequently Asked
Questions

Frequently Asked
Questions

General | 'FUN'raising | Sweet | Savoury

 

General

1When was Bite Size founded and by whom?

Bite Size Biscuits was founded by two sisters; Suzanne Dakis and Soula Kotros. Starting with a recipe and a dream, these humble little biscuits have gone from home baking to wholesale. From independent cafes to international hotel groups, these iconic cookies have become a saucer-side staple.

Now, we’re proudly Australian Hospitality’s choice supplier for: Corporate gifting boxes, seasonal gifting (ie. Lunar New Year gifts, Remembrance Day bites & Christmas Gift Hampers), wholesale cafe suppliers, bulk snack providers and overall - providing Australia with their favourite mini biscuits for coffee.

If you want the extended version, click here: https://www.bitesizegroup.com/about-us/

2Can I buy Bite Size products online?

Looking to purchase wholesale cookies, Cretzels, gift hampers and more? While Bite Size doesn’t currently have an online store, stay tuned on our socials, or reach out to us today so we can chat about why Bite Size might be right for you!

Christmas time is a time to share the love, and with our extensive range of personalised hampers, wholesale hampers and gourmet gift baskets made with the holiday season in mind, we are open to the public as we believe our limited edition Christmas range tastes better when shared with loved ones.

3Can I buy Bite Size ranges at supermarkets like Coles and Woolworths?

We believe that part of what makes getting a Bitesize Biscuit with your morning coffee so special is that it’s something to look forward to, and we prioritise having direct relationships with all of our customers, so supermarkets don’t feel quite right for us.

If your local coffee shop serves up Bitesize Biscuits with your morning brew - there’s a good chance they sell our Gourmet Bites Boxes for your at-home enjoyment.

4How can I place a wholesale order for Bite Size Group products?
Looking to buy Bitesize cookies wholesale? Easy - to buy bulk cookies, wholesale gifts or bulk snacks fill out our enquiry form here: https://www.bitesizegroup.com/contact-us/ and someone will call you back within 48 hours.
5How can I become a distributor for your products?
We have it covered through our direct relationships with our clients. If you’re in WA or Tassie though – we could use your help! Email us: info@bitesizegroup.com
6Is Bite Size Australian-made?

Bite Size Biscuits is an Australian owned & made, family business operating out of South West Sydney, NSW. We make our biscuits using traditional recipes, passed down from generations. We also source 90% of our ingredients from Australia and our New Zealand neighbours because supporting local farmers and industries is our top priority.

That’s the Bite Size difference you can taste.

7Do you ship internationally?

Our focus is and always will be bringing Greek-style hospitality to Australia. And with the nation's love for Bite Size coffee treats and gourmet bites, we’re baking day and night as the number 1 wholesale biscuit supplier.

That being said, currently we only service the Australian market, however we are excited about what the future of Bite Size has to offer!

8Where can I find your nutritional information?
Please contact us via email at info@bitesizegroup.com
9What's the difference between a biscuit and a cookie?

What a great question!

Cookies are sweet, baked treats often made with sugar, flour, and additional ingredients like chocolate or nuts. They are soft and chewy, originating from the USA.

Biscuits are flaky and buttery and are often a little crunchy and crumbly, originating from Britain - often enjoyed with breakfast or if you’re lucky, with your morning coffee at our partnering cafes!

And if you want to know what the heck a “Cretzel” is… well you’ll just have to try one and find out for yourself!

10What’s the shelf life of your biscuits?

Our biscuits are made fresh at HQ where we bake daily. They're preservative and additive free with no hidden nasties.

Unlike the common biscuit in the supermarket, our shelf life from when our biscuits are baked is around 16 weeks. Our biscuits are so delicious and additive we would be surprised if they even lasted you that long… EVEN if you’re buying your snacks in bulk!

11I have a major brand, can I collaborate with Bite Size?
We love a good collab! From independent coffee shops to corporate companies - we are proudly the major supplier for wholesale confectionery and snacks in Australia. Get in touch and tell us more so we can create some magic together! Reach out: https://www.bitesizegroup.com/contact-us/
 
 

FUNraising

1What is Bite Size ‘FUN’raising?

We bring the FUN back into fundraising, let us introduce you to the only cookie fundraiser for schools!

The Bite Size FUNraising box is a solution for schools, childcare, sporting clubs, communities, and various other initiatives to raise money for their unique needs by selling delicious biscuits.

2What’s included per box?

Our 'FUN' take on Fundraiser Boxes includes 15 packs of our 3 preservative-free, award-winning, not so nutty flavours:

    Raspberry White Chocolate
    Salted Caramel
    Choc Chip

Made as an exciting alternative to the age-old Fundraising chocolate boxes that every kid knows, our ‘FUN’raising Boxes are made to be less naughty, just as delicious, and hold up better in the Australian sun.

3How much can I raise?
Approximately $30 of profit is made per box sold and we offer a complimentary foodie gift hamper for every 100 boxes ordered for the highest selling family to enjoy
4Are there minimum order requirements for Bite Size ‘FUN’raising?
Minimum orders apply and we do not offer a sale or return option. Contact us and our reps will get in touch within 48hrs to give you the full rundown and help you kickstart your fundraising goals as soon as possible. https://www.bitesizegroup.com/funraising-contact-form/ or email info@bitesizegroup.com
5Do you deliver nationwide?
Yes, we deliver nationwide but if you’re located within a rural area, please give us a call so we can help you out and talk logistics!
 
 

Sweet

1Do your biscuits contain any artificial ingredients or allergens?
We don't add any artificial preservatives, colours or flavours within our products. Our biscuits do contain allergens such as; Wheat, Egg, Gluten, Milk, Hazelnut, Almond, Macadamia, Oats, Soy & Soybean. For all the nutritional facts reach out to us via email: info@bitesizegroup.com
2Why don’t all cafes have your biscuits?
We’re selective with who we trade with. As a family owned business, we take pride in helping cafes establish an exclusive point of difference from their direct competitors.
3Can I order sweet biscuits in bulk for special occasions?
We don’t sell directly to the public - but if there’s a will, there’s a way! Pop your details into our enquiry form and we’ll call you within 48hrs to help you find a solution for your special occasion! https://www.bitesizegroup.com/contact-us/
 
 

Savoury

1What is a Cretzel?
Cretzels are a fusion of a pretzel and a crisp – thin, crispy, and oh so irresistible… clever right? These delicious hybrid snacks are always a hit (if we do say so ourselves) and we pride ourselves on being one of Australia’s top savoury snacks wholesalers
2Are any of your products vegan?
Our Lightly Salted Cretzels are vegan friendly.
3What flavours of Cretzels are available?
We have two delicious savoury flavours available, including Lightly Salted and Honey Mustard.
4Can I buy Cretzels in bulk?
Cretzels are only available for wholesale orders (but really, when do you ever need “just a few” pretzels) so you can absolutely purchase them in bulk. We have individual packages available, as well as large wholesale buckets for all your bulk pretzel needs.
5What type of customers use Cretzels and why?

Our Cretzels are served as complimentary snacks within many industries such as pubs, clubs and bars - these savoury bites are often served with alcoholic beverages instead of nuts.

Hair salons opt to give their customers a complimentary snack while their hair gets done, car dealerships often provide them in their waiting rooms, and they are often served as complimentary snacks alongside drinks within gaming rooms. We have even seen chefs use them as a crunchy element within salads - move over croutons!

6What are the allergens for Cretzels?
Our Cretzels are preservative free, dairy free and nut free.